The Aquariums are always seeking to provide the best possible experience when you visit, and we hope that your member benefits are likewise the best they can be. Thank you for assisting us in evaluating our membership program by completing the survey below. When you’ve finished, just hit SUBMIT and the your responses will automatically be sent to our membership office. As a reward, you’ll receive $10.00 off your next membership renewal. Our findings will be shared on this site and in the fall/winter issue of the Aquarium News.
Email:
1. How long have you been a member?
1-3 years 3-5 years 5-10 years Longer
2. Which Aquarium do you most frequently visit?
Roanoke Island Pine Knoll Shores Fort Fisher
3. Have you visited all three Aquariums?
Yes No
4. What do you like best about the Aquariums?
5.What do you like least about the Aquariums?
6.What would you like to see more of at the Aquariums?
7.Do you think the $50 cost of an annual Family membership is:
Too Low Appropriate Too High
8.Please rank the importance of the following member benefits, starting with the most important as #1:
9. In the past year, have you taken advantage of the free reciprocal admission at other facilities?
Yes No If so, where?
10. Do you regularly shop in the Gift Shops when you visit the Aquariums?
If so, what would you estimate is the amount of your average purchase?
11. Would you like to receive email communications from us throughout the year such as notification of upcoming events?
12.Would you like to see more “Members Only” programs and activities?
13.On a scale of 1-5, with 5 being the highest, how would you rate our effectiveness in sending out timely renewal notices and the renewal process?
1 2 3 4 5
14.What suggestions would you offer for increasing membership?
Thank you for your candid responses which will be used to improve our membership program. After we receive your completed survey, we’ll send you a certificate worth $10.00 off your next membership renewal.
